Shipping policy

Shipping Policy

Last Updated: August 6, 2026

Welcome to Oranza Jewelry. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing an order.

1. Shipping Coverage

We currently deliver across Pakistan.

2. Free Delivery

We offer FREE Delivery on all orders across Pakistan. There are no additional shipping charges.

3. Order Processing

  • Orders are processed within 1–2 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

4. Delivery Time

  • Estimated delivery time is 2–3 business days after dispatch.
  • Delivery times may vary depending on your location, weather conditions, public holidays, or courier service delays.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please ensure that someone is available at the delivery address to receive the parcel and make the payment.

6. Order Tracking

Once your order has been dispatched, we will provide tracking information (if available) through WhatsApp or your registered contact details.

7. Delivery Delays

While we aim to deliver every order within the estimated timeframe, delays may occur due to:

  • Public holidays
  • Weather conditions
  • Courier service issues
  • Remote delivery areas

We appreciate your patience and understanding.

8. Incorrect Shipping Information

Please ensure that your shipping address and contact number are correct before placing your order.

Oranza Jewelry is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

9. Lost or Damaged Shipments

If your order arrives damaged or you believe it has been lost during transit, please contact us as soon as possible. We will work with the courier service to resolve the issue and provide an appropriate solution.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Oranza Jewelry

Business Address:
Haram Gate, Androon City, Multan, Punjab, Pakistan

Email:
imitationjewelleryh@gmail.com

WhatsApp:
+92 322 6910742

Customer Support Hours:
Monday – Saturday: 10:00 AM – 8:00 PM (Pakistan Standard Time)